Female preffered
First Shift (8-hours/ 5 days in a week)
Responsibilities
● Contacting potential or existing customers to inform them about a product or service using scripts
● Answering questions about products or the company
● Asking questions to understand customer requirements and close sales
● Converting leads generated by the marketing department into paid customers
● Maintaining strong knowledge about potential customer preferences and punctually following up
● Managing user information on Microsoft Excel or Google Sheets
Requirements
● Proven experience as telesales representative or other sales/customer service role
● Proven track record of successfully meeting sales quota preferably over the phone
● Good knowledge of relevant computer programs (e.g. CRM software, Lead Management Tools, Microsoft Excel, Google Sheets, etc) and telephone systems
● Ability to learn about products and services and describe/explain them to prospects
● Excellent knowledge of English & Urdu or Pashto
● Excellent communication and interpersonal skills
● Cool-tempered and able to handle rejection
● Outstanding negotiation skills with the ability to resolve issues and address complaints
● High school diploma; BSc/BA will be a plus
ptutoria pk is fast paced, modern organization looking to set the tone for online education in Pakistan. We aim to be a one-stop solution for year-long studies and exam preparation, benefiting a range of stake holders from students, parents and educational institutes. We have designed high-quality study material which is catered various educational boards across Pakistan: Federal, Rawalpindi, Lahore, Gujranwala, Karachi, Peshawar boards, with many more to come. We work primarily on software, applications and content related to online education. Our areas of hiring currently include: Paid Social Media Marketing & Google Adwords Front End Development Back End Development/p