Call Center Agent (Restaurant Field)

We are looking for an energetic and enthusiastic candidate (Female) holding 1-2 years’ experience in the Restaurant domain. The candidate will be responsible for taking calls (taking orders) and followup calls till delivery of food and for getting feedback from customers.

Requirements

  • Knowledge of customer service principles and processes
  • Relevant product knowledge
  • Experience in restaurant would be preferred·      
  • Basic business administration knowledge

Skills and Competencies

  • Excellent communication skills (English & Urdu)
  • Customer service orientation
  • Patience
  • Adaptability
  • Initiative
  • Persuasiveness
  • Stress tolerance
  • High energy level
  • Integrity
  • Must be flexible for doing evening/ night shift

 Job Description:

  • To take calls/ chat correspondence directly with customers related to order taking and respective queries.
  • To evaluate calls according to the set parameters/ SOPs’
  • To maintain track of calls

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Allama Iqbal Town, Lahore, Pakistan
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
1 Year - 2 Years
Apply Before:
Oct 24, 2022
Posting Date:
Sep 23, 2022

Twice Da Spice

Hotel Management / Restaurants · 11-50 employees - Lahore

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