Job Description

(total positions: 35+, posted on: June 5, 2023)

• Monitoring with respect to proper implementation of standard operating procedures, controls and smooth operations in branches in line with the UMBL policies and statutory Requirements/ Prudential Regulations.
• Provide  guidance and support with respect  to policy / procedures / prudential regulations to Branch Operations staff for smooth functioning of Branch operations in line with  compliance of internal & external SOPs.
• Managing the team of Operations Managers of the branches and ensuring that operations of the branches meet the expectations of its clients and senior management.
• Recruitment of quality Ops staff in branches, identify gaps in area head count and capacity development of Staff.
• Ensure implementation of ATM SOPs and arrangement/planning to maintain maximum ATM uptime
• Timely and accurately submission of Reports as and when required by H.O / R.O / Regulator.
• Onsite / Offsite monitoring of branches by reviewing the reports, affairs, GLs, documents etc. for controlled monitoring of Operations at Branch Level.
• Visits of Area Branches for  comprehensive review,  Pre/Post Audit visits for rectification, surprise visits. Continuous monitoring and guidance of staff to retain the efficient employees.  

Required Skills