Customer Support Executive

UMP Solutions Verified

Lahore , Pakistan

Posted Mar 03, 2021 162 views

PKR. 30,000 - 50,000/Month

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Job Description

A Customer Support Executive is required to do a wide range of voice activities including taking calls, answering business inquiries, resolve issues and facilitate information.

The primary job roles and responsibilities include:

  • A professional approach in answering calls and provide required information, taking input of issues and their redressal thereof.
  • Maintaining records of transactions and interactions.
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal

Required Skills

  • Fluent English Communication
  • Proficiency in American Accent is MUST
  • Good Listening & Problem Solving Skills
  • Remarkable interpersonal Skills
  • Ability to take/handle Stress & Pressure
  • Ability to develop good relationships with current and potential clients.
  • Experience in project management and/or sales.

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Age:
22 - 28 Years
Minimum Education:
Bachelors
Degree Title:
Bachelors in any Discipline
Career Level:
Experienced Professional
Experience:
Fresh - 1 Year (Candidate must have experienced communicating with international clients specifically with US market.)
Apply Before:
Apr 03, 2021
Posting Date:
Mar 03, 2021
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UMP Solutions

Services · 101-200 employees - Lahore

'UMP Solutions' team has a proven track record of enhancing physicians’ revenues. We ensure increased net collections, reductions in accounts receivable, significant improvements in productivity and all this at considerably low costs. Our experience and knowledge is our main source of an increase i ...Read More

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