As a Customer Support Specialist, you will serve as the main point of contact for issues and questions about USMobile. You will not only be responsible for providing world-class assistance, but will also have the opportunity to define USMobile’s support processes and work with our team to develop and scale the Customer Support function.
Our customer services have been recognized as being one of the best in the industry. So, if you're tired of making sales pitches and trying to convince customers to sign up for that 14 days trial, now is the time to change your job.
We offer a lucrative salary package as well as a comfortable environment. Just so we're clear, this is NOT a sales oriented job. It DOES have rotational shifts between Evenings and Nights. Also, it helps a lot, if you're a little tech savvy and familiar with how operating systems for cellular/mobile devices work.
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pCSS - Customer Success Solutions (Previously known as Infinitronics Pvt Ltd) is the premier customer services solution provider for providing support to leading businesses overseas. We are known to provide the best end to end support for our clients, ranging from basic customer support to advanced level HLR and tech support./p