Customer Support Executive

Vaival Technologies Verified

Lahore , Pakistan

Posted Feb 09, 2021 199 views

PKR. 35,000 - 45,000/Month

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Job Description

Requirements:

  • A professional approach in answering support inquiries and provide information about products and services, taking input of issues and their redressal thereof.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Escalate unresolved queries to respective departments for accurate redressal
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Work closely with Tech team to identify the reported glitches and expediting those issues.
  • Maintaining records of transactions and interactions.
  • Maintaining Daily/Weekly/Monthly reports.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years
Apply Before:
Mar 10, 2021
Posting Date:
Feb 09, 2021
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Vaival Technologies

Information Technology · 51-100 employees - Lahore

In over seven successful years of business and with the help of 90+ fantastic team members Vaival has perfected its sole dedication: to deliver Offshore Agile Software Development Teams. We have worked with businesses of all types and sizes from all around the world, from independent startups and a ...Read More

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