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Call Centre Agent / Telemarketing Agent

Vehicle Tracking Pvt Ltd Verified

Karachi, Pakistan

Posted Oct 06, 2017 292 views

PKR. 15,000 - 25,000/Month

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Job Description

We require energetic Male/Female candidates with sound negotiation skills, excellent communication skills to work as call center agent

Ideal candidates must possess the ability to work on their initiative, skills, deal with difficult situations/customers, and work as part of a highly productive team.

·         Back office process

·         Answer incoming calls and respond to customer’s emails

·         Management and resolve customer complaints

·         Sell products and place customer orders in the computer system

·         Identify and escalate issues to supervisors

·         Provide product and service information to customers

·         Route calls to appropriate resources

·         Document all call information according to standard operating procedures

·         Recognize, document, and alert the management team of trends in customer calls

·         Follow up customer calls where necessary

·         Complete call logs and reports

·         Other duties as assigned

Skills

Job Details

Job Channel:
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 22, 2017
Posting Date:
Oct 06, 2017
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Vehicle Tracking Pvt Ltd

AutoMobile · 11-50 employees - Karachi

Vehicle Tracking (Pvt.) Ltd. was founded with the sole aim of offering safety solutions to individual car owners and a much required relief to the Banking Industry, Leasing Institutions and Insurance Sector. V-Tracking brings unmatched expertise and surveillance facilities by utilizing SMS, GPRS and ...Read More

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