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Job Description

  • Hire, train and onboard new Call Center Agents
  • Provide guidance and assistance to call center agents on an ongoing basis
  • Process weekly sales leads reports for submission to management
  • Oversee and ensure conflict resolution between associates and customers
  • Ensure that all employees follow the company’s best practices for call center management and operations
  • Develop presentations and talks to motivate and educate call center agents
  • Communicate company goals to associates so every employee understands his or her role
  • Conduct periodic surveys of customers and potential customers to ensure quality control

Skills

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
28 - 40 Years
Minimum Education:
Bachelors
Career Level:
Department Head
Minimum Experience:
5 Years
Apply Before:
Oct 22, 2017
Posting Date:
Sep 22, 2017
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Vehicle Tracking Pvt Ltd

AutoMobile · 11-50 employees - Karachi

Vehicle Tracking (Pvt.) Ltd. was founded with the sole aim of offering safety solutions to individual car owners and a much required relief to the Banking Industry, Leasing Institutions and Insurance Sector. V-Tracking brings unmatched expertise and surveillance facilities by utilizing SMS, GPRS and ...Read More

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