Posted Sep 22, 2017 4 views
- Hire, train and onboard new Call Center Agents
- Provide guidance and assistance to call center agents on an ongoing basis
- Process weekly sales leads reports for submission to management
- Oversee and ensure conflict resolution between associates and customers
- Ensure that all employees follow the company’s best practices for call center management and operations
- Develop presentations and talks to motivate and educate call center agents
- Communicate company goals to associates so every employee understands his or her role
- Conduct periodic surveys of customers and potential customers to ensure quality control
Skills
Job Details
Vehicle Tracking Pvt Ltd
Vehicle Tracking (Pvt.) Ltd. was founded with the sole aim of offering safety solutions to individual car owners and a much required relief to the Banking Industry, Leasing Institutions and Insurance Sector. V-Tracking brings unmatched expertise and surveillance facilities by utilizing SMS, GPRS and Voice Communication platforms that enable real time tracking. Vehicle Tracking Pvt. Ltd. was awarded VTS license by Pakistan Telecommunication Authority in August 2004. We specialize in integration of our customized in-house software solution with our clients. We ensure inexpensive, yet completely reliable and fluent communications for efficient vehicle tracking. Our packages include; V-Chase, V-Trace & V-Fleet. We put our knowledge and expertise to use by providing a service that not only minimizes the risk of theft but most importantly give our customers a peace of mind.
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