We are looking for Senior Business Analyst with 10+ years of experience in Contact Center Operations and Processes to join our rapidly growing team across regions. We are looking for someone with deep knowledge of Contact Center implementations and experienced in requirements elicitation & representation of complex Contact Center projects.
If you enjoy working with large multi-national teams and in leading conversations with Clients on retail banking front (focused on Contact Center) then you will definitely enjoy in taking up this challenge.us.
What is in it for you:
Skills / Requirements
Other Role Specific Requirements
VeriPark is a global solutions provider with the mission to enable financial institutions to become digital leaders by providing proven, secure, and scalable customer engagement, Omni-channel delivery, branch automation, loan origination, and next best action solutions. With over 22 years of expertise and innovation experience in FSI (Financial Services Industry), we are based in 15 countries and serving in 30+ countries worldwide. VeriPark thrives on a culture of being Passionate, Progressive, and Professional.
VeriPark is a software house specialized in financial applications such as CRM, Internet banking, loan origination and cash management systems. The company is headquartered in Turkey and has offices in Istanbul, Izmir, London, Dubai, Ajman, Cairo, Riyadh and Bahrain.