Posted Nov 22, 2018 2 views
Responsibilities:
Your duties include but are not limited to what is mentioned below.
You will be required to deliver professional customer serivce over:
- Phone.
- Email.
- Text messaging Platform.
- Website Chat.
- Uber Conference/Screen Sharing.
- Trouble shooting customer accounts on our cloud platform.
- Trouble shooting our Android app on customer mobile devices.
Work Schedule:
- Days: Monday through Saturday (Sunday OFF)
- Hours: 9* hours (1 hour break)
- Timezone: 9am PST/PDT- 6pm PST/PDT
Skills you must have:
- You must have Superior English conversational skills.
- Professional writing and verbal skills in English is an must must.
- Be self-learner and highly proactive.
- Be able to self teach new platforms introduced to you.
- Understand instructions in English.
- Neutral English Accent.
Preferable skills over Chrome, Firefox, Skype, Zendesk, Slack, Playstore, Uber conference, Hubstaff, Hubspot and other Software.
Training:
We do not believe in Training, You will be on Pay-Roll from the day you join us.
We expect you to know the basics of almost everything in General about customer service, Business Communication in English and Common softwares and applications.
We are not a training school and we definitely do not teach English.
Additional Perks/Benefits:
- Commissions
Upon successful completion of your first month, and if the company wills, the company will introduce to you our Lucrative commission structure to take home uncaped amounts.
- Paid OFF
After the first month, the company will allow you one OFF day per month beside Sundays.
Pick & Drop, Medical and other Benefits:
We do not provide Pick & Drop or any other benefits.
Skills
Job Details
Via Connections
Via Connections is one of the leading call centers in Karachi, Pakistan, with 30 seats. Via Connections hosts 30 call center agents with Predictive dialing servers and is capable of providing 24*7 operation services. We have successfully taken care of online E-commerce stores. We have raised funds for charities in Canada and successfully taken care of marketing campaigns in Australia, Canada and USA. We proudly proclaim to be among the only few call centers offering Basic salary plus commissions plus floor incentives to the agents and that on sales campaigns. VIA Connections has the reputation of being an honest company, always striving in maintaining faith among its employees. VIA Connections is fair with salaries and does not have negative feedback for withholding any associates salaries. VIA connections has successfully worked on US. Grants, Time Share, Debt Consolidation, Mortgages, Telstra, E-Telecom, Bell, Solo, Rogers, TELUS, Duct Cleaning, Home Renovation and Hydro power saver campaigns. We have been in this industry since 2004 and Alhamdulillah still sustaining difficult and arch competition with industry giants. We aim to provide featured IT Solutions by utilizing state of the art technologies and employing best practices. We will not only help you to effectively use the technology for business success but also help you grow faster in current competitive environment through innovative practices. To achieve your high business goals we offer you eminent, reliable and affordable software development process through highly experienced and trained IT consultants. International Call Center, Canada Campaign. We work in night shift.
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