Key Account Manager

Viral Square Verified

Lahore , Pakistan

Posted Jan 06, 2021 134 views

PKR. 30,000 - 60,000/Month

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Job Description

Viral Square is an independent software development Company from Lahore is looking for a Key Account Manager.

  • Addressing and resolving key clients’ complaints.
  • Maintain and expand client relationships through regular client contact and communications with internal teams
  • Renegotiation of client contracts where necessary and working strategically with Sales where applicable to secure key contract extensions and renegotiation
  • Manage the profitability of existing clients (ensuring collection of all applicable fees, working with Operations to optimize processes, addressing low/non-profit elements, etc.). Consider the global context for global clients
  • Work and communicate closely with Business Development Manager, Head of Account Management (at a regional or global level as applicable), Operations Managers, and other key departmental stakeholders responsible for the portfolio of clients
  • Ensure client account codes are up-to-date at all times and communicate changes to all relevant departments (Finance, Business, Clients, etc.) Weekly Liaisons with internal & external Ops team in executing and rolling out planned activities
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Key Account Executive Requirements:

  • Bachelor's degree in Business Administration, Finance, Sales, or related field
  • Proven experience in key account management.
  • Proficient in all Microsoft Office applications as well as CRM software.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.


Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
No Preference
Minimum Education:
Degree Title:
Bachelors or Masters in Business/IT/Computer/Telecom/ Computer science (At-least 3 years of experience of Technology Solution Selling at IT)
Career Level:
Experienced Professional
2 Years - 3 Years
Apply Before:
Feb 07, 2021
Posting Date:
Jan 06, 2021
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Viral Square

Information Technology · 11-50 employees - Lahore

Viral Square is an independent software development Company from Lahore, Pakistan with a group of young inspired-minds working hard to be the best in the business. We are a full-life cycle software development company expert in web and Mobile app development, Web design, customization, and integr ...Read More

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