Customer Support Executives

Vision Tech International Unverified

Multiple Cities, Pakistan

Posted Feb 06, 2018 458 views

PKR. 25,000 - 40,000/Month

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Job Description

Description and Job Duties

  • Respond to client inquiries via phone, text, Live Chat, and email.
  • Provide superior customer service in response to all customer inquiries.
  • Navigate our administrative site to ensure orders are accurate, client questions are answered, and clients are happy with their orders.
  • Manually process orders when necessary.
  • Submit verification requests for orders with specific criteria.
  • Communicate with editorial staff about specific orders.

 

Required Skills

  • Candidate should be proficient in reading, writing and listening to the English language with different kinds of foreign accents.
  • Candidate should be able to work in any defined shift timing round the clock.
  • Multi-tasking, emails, chats handling and strong English writing skills are a must.
  • Candidates with relevant experience of Sales/Support are encouraged to apply.
  • Competency in MS Word and basic computer knowledge.
  • Superior communication skills and decorum.
  • Ability to follow clear instructions.
  • Ability to work in a team setting, as well as individually.
  • Agility while working to improve mistakes.

This position reports directly to the Operations Manager.

Job Details

Industry:
Total Positions:
8 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year (Candidate should have a positive attitude and should have the confidence to convince the customer to purchase our service. Must be very good in English speaking and writing.)
Apply Before:
Mar 05, 2018
Posting Date:
Feb 06, 2018
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Vision Tech International

Services · 11-50 employees - Islamabad, Rawalpindi

Vision Tech International

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