Posted May 16, 2026 267 views
Vivo Pakistan is seeking a motivated Intern Maintenance Engineer to join their maintenance and after-sales service team. This entry-level position provides an excellent opportunity for fresh graduates or senior electrical engineering students to develop technical expertise and customer service skills in a dynamic environment. The role focuses on diagnosing and repairing mobile phones while expanding troubleshooting abilities through learning from experienced engineers. The candidate will engage with customers professionally, maintaining clear communication about service updates and technical solutions, and will be responsible for accurate documentation and assisting with quality improvements. Although this role does not involve team management, it requires strong independent work skills and the ability to collaborate effectively with internal teams to support service quality and operational efficiency.
The ideal candidate possesses fundamental skills in troubleshooting, basic electrical knowledge, and circuit design. They will contribute to maintaining operational excellence by supporting service consultants during high-demand periods and assisting in process optimization efforts. The position demands a proactive learning approach, solid analytical capabilities, and professionalism in customer interactions to ensure a high standard of after-sales service at Vivo Pakistan.
Responsibilities
- Receive and handle mobile phones from customers or distributors for repair and maintenance.
- Diagnose and troubleshoot technical faults with guidance from senior maintenance engineers.
- Study technical manuals, product specifications, and documentation to improve repair capabilities.
- Communicate clearly and professionally with customers regarding the status of their repairs and technical resolutions.
- Respond promptly and effectively to customer inquiries and concerns related to maintenance services.
- Maintain comprehensive and accurate records of all repair and service activities.
- Assist in identifying recurring technical problems and provide timely feedback to the engineering team to support process improvements.
- Support service consultants during peak periods or in their absence to ensure continuous and quality customer service.
- Collaborate with various internal departments to promote service quality, efficiency, and process optimization.
- Carry out any additional tasks or responsibilities assigned by management to support overall service operations.
Preferred:
- B.S Electrical Engineering Fresh graduates or students enrolled in 4th semester and above can also apply
Job Details
Vivo Pakistan
vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as its core. The company aims to build a bridge between humans and the digital world. Through unique creativity, vivo provides users with an increasingly convenient mobile and digital life. Following the company's core values, which include Benfen,* user-orientation, design-driven value, continuous learning, and team spirit, vivo has implemented a sustainable development strategy with the vision of developing into a healthier, more sustainable world-class corporation. While bringing together and developing the best local talents to deliver excellence, vivo is supported by a network of R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, and Xi'an, focusing on the development of state-of-the-art consumer technologies, including 5G, artificial intelligence, industrial design, imaging system and other up-and-coming technologies. vivo has also set up an intelligent manufacturing network (including those authorized by vivo), with an annual production capacity of nearly 200 million smartphones. As of now, vivo has branched out its sales network across more than 60 countries and regions and is loved by more than 400 million users worldwide. *"Benfen" is a term describing the attitude on doing the right things and doing things right – which is the ideal description of vivo's mission to create value for society.
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