• Building and maintaining relationships with clients and key personnels.
  • Conducting business reviews to ensure clients are satisfied with their services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Letting customers know about other products the company offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets for providing services.
  • Working closely with CEO and other team members.
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews.
  • Monitoring company performance against service level agreements and flagging potential issues.
  • Updating the CRM for each individual lead and ensuring account managers are aware of changes within clients.
  • Following up the Leads and handing over to case worker.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.

Background of the Client Relationship Manager

  • Strong interpersonal skills and an ability to build rapport with customers.
  • Previous sales experience and an organised approach to work.
  • Hardworking with a strong work ethic.
  • Previous experience working as a client relationship manager or a track record of managing client relationships.

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
Female
Age:
22 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
Fresh - 10 Years
Apply Before:
May 28, 2018
Posting Date:
Apr 27, 2018

waheed ahmad & Co

Services · 1-10 employees - Lahore

our company deals with business,skilled and investor immigration. we also deal in student visa for different countries

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