Senior International Support Specialist

WAMZ Tech Verified

Karachi , Pakistan

Posted Aug 01, 2019 184 views Report Job

PKR. 50,000 - 100,000/Month

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Job Description

We are looking for a dynamic resource for the post of Inernational IT Support Specialist - Night Shift. Must have a proven work experience of 2-3 years in Design, Web and Mobile Applications with adequate knowledge of cold calling, upsell, project management, and  leads generation with Proficiency in IT knowledge. 

If you are hard-working and have effective communication skills, you will have a bright career with us. We provide competitive fixed salary + handsome commissions along with bonuses.

Job Description

  • Contacting potential clients via email or phone to establish rapport.
  • Dealing with existing clients and ensuring completion of project, recurring payments, and upsell.
  • Planning and overseeing new marketing initiatives.
  • Identifying, qualifying, and securing business opportunities to build business relationships with current and potential clients.
  • Collaborating with sales and leadership to secure, retain, and grow accounts and coordinating business generation activities.
  • Conducting market research to identify selling possibilities and evaluate customer needs.
  • Actively seeking out new sales opportunities through networking, cold calling and communicating with existing clients.
  • Negotiate/close deals and handle complaints or objections.
  • Catering inbound leads (calls and emails) to make sales.
  • Maintaining and developing relationships with new and existing customers via telephone calls, SMS and emails.
  • Meeting all quotas for cold, active, inactive calls, appointments and interviews. 
  • Preparing proposal for projects and delivering them to the clients. 
  • Organize business meetings with prospective clients particularly from USA and Canada region.

Required Competencies:

  • Experience in relevant field, preferred industry; Marketing, Customer Services, etc.
  • Strong communication and IT fluency.
  • Excellent Oral & Written Communication skills in English.
  • Neutral or American Accent.
  • Good Sales Acumen and Aptitude.
  • Prioritizing, time management and organizational skills.
  • Able to meet deadlines and targets.

Job Details

Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Aug 31, 2019
Posting Date:
Aug 01, 2019
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Information Technology · 1-10 employees - Karachi

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