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Job Description

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations and other queries:

  • Act as a company word of mouth.
  • Greet customers warmly and assertion problem or reason for calling.
  • Resolve customer complaints via phone or e-mail and later up-sell opportunity.
  • Use telephone line and e-mails to reach out to customers and verify account information.
  • Assist with placement of orders, refunds or exchanges.
  • Advise on Company information.
  • Suggest solutions when a product malfunctions and assist accordingly.
  • Attempts to persuade customer to reconsider cancelation. 
  • Work with customer service manager to ensure proper customer service is being delivered. 

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Quaid-e-Azam Industrial Estate, Lahore, Pakistan
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jun 03, 2018
Posting Date:
May 03, 2018
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Wangard International

Information Technology · 11-50 employees - Lahore

Wangard International is specialized in offering Business Automation Solutions that will enable you to handle complex business operations. It will let you to response more quickly and efficiently to changing business factors that eventually reduce total cost of day to day operations. Wangard Interna ...Read More

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