Posted Dec 31, 2018 5 views
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
- Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices and procedures within a particular field.
- Rely on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Primary job functions do not typically require exercising independent judgment.
- Typically reports to a supervisor or manager.
- The target is to ensure excellent service standards and maintain high customer satisfaction.
Skills
Job Details
WBM Pvt Ltd
WBM International core values are deeply rooted in fair business proceedings, superior quality products, excellent service, a safe and healthy environment and respect for all people.We believe that every piece of product delivered should be top quality; therefore, all necessary quality controls are duly implemented. WBM International observes strict labor laws and is dedicated to producing products which meet the customers' satisfaction./p
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