Customer Support Office

WBM Pvt Ltd Unverified

Lahore , Pakistan

Posted Feb 14, 2018 316 views

PKR. 18,000 - 25,000/Month

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Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 14, 2018
Posting Date:
Feb 14, 2018
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WBM Pvt Ltd

Information Technology · 601-1000 employees - Lahore

WBM International core values are deeply rooted in fair business proceedings, superior quality products, excellent service, a safe and healthy environment and respect for all people.We believe that every piece of product delivered should be top quality; therefore, all necessary quality controls are ...Read More

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