Talented candidates are required for QA Career positions in one of the most leading and fastest growing industries of Digital Services in Pakistan
Must have's for for QA Executive:
1) Evaluation of Sales calls by listening to it and marking it according to the defined standards.
2) Analyzing the trend of agent mistake and later on conducting session to improve it.
3) Must have sound knowledge of FCR.
4) Should have sound knowledge of disposition auditing.
5) QA Executive should know Reporting Management.
He would be responsible for calibration with Sales Manager and the agents.
Strengths and skills:
1) Knowledge of Microsoft office.
2) Communication skills.
3) Flexible and able to handle pressure
4) Strength to make decision.
Candidates(Males & Females) can apply for this post with minimum one year of experience in relative Domain. Individuals with the past experience of working in satellite or cable service providers i.e;
Candidates with more will be preferred. Training and compliance to existing norms and regulation will be provided To Potential Candidates. Basic Salary + Commission + KPI’s Job