Posted Sep 13, 2022 330 views
Job Responsibilities:
- Provide network support with a variety of operating systems.
- Responsible for the maintenance, configuration, and reliable operation of computer systems
- Install and upgrade computer components and software.
- Desktop, laptop and server support: Troubleshooting, repair, installs, upgrades, etc.
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training more junior staff members
- Perform troubleshooting using different diagnostic techniques
- Troubleshoot, diagnose, and resolve technical hardware and/or software issues
- Provide quick resolution and excellent customer service
- Provide needed information on IT products or services
- Keep record of problems and their resolution
- Provide feedback on processes and make recommendations on areas to improve
- Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
- Suggest improvements on procedures
Education and Experience Requirements:
- Bachelor’s degree in Computer Science or a related field.
- Fresh graduate can also apply.
- DIT holders can also apply
Skills
Job Details
Diversity Inclusion:
SOFIT Consultancy Pvt Ltd
SOFIT Consultancy (Private) Limited is a global Digital Services Provider impacting millions through its technical capabilities. Our team of professionals has years’ long experience and expertise to bring life to your brand and product line. Our services are highly customised around users’ preferences and experiences.
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