Posted Aug 29, 2017 1 views
A convenience store cashier is one who is wholly responsible for the checkout procedures at a convenience store.
When customers buy products and require help with bagging the purchased items, the cashier is also responsible for carrying out such task for the customer, probably to their position.
These cashiers must be adequately informed on every type and forms of payments; they also need the understanding of how to go about bagging products.
His or her role may also include assisting in other areas of the store as the need may arise. Ensuring that everything around the premises is going smoothly and in order. As a convenience store cashier, you are also responsible for the general cleaning duties of your check out area, which could include tidying the premises, mopping the floor, emptying the trash can, and performing other cleaning activities.
Cashiers at convenience stores can also help out in selling their organizations’ offers (products or services) to customers.
They can also provide customers with information on company’s product or service and attend to their complaints or questions. This is to say that they also have some level of customer service skills.
The cashier should be aware of procedures and ways of preventing theft and other dangerous situations within the store, should such occur.
§ Receive payments for product sold- whether by cash, check, vouchers, credit cards, or automatic debits
§ Issue receipts to customers for products bought; make necessary refunds, credits, or change to customers
§ Provide assistance to customers by making available information on products, and their benefits
§ Resolve customer complaints
§ Maintaining interpersonal relationships with the public, especially customers
§ Pay bills of the company by whatever means available – cash, check, vouchers, and so on
§ Ensure safe keeping of periodic balance sheets of numbers of transactions and respective amounts
§ Keep records of transaction totals
§ Develop and maintain non-monetary records and reports
§ Ascertain the amount of cash in cash drawer at the start of every shift
§ Assist customers by providing information and resolving their complaints
§ Greet customers as they enter the store premises and also as they step out.
§ Ensure that the checkout area is clean and in order at all times
§ Tabulate bills according to prices of products or services of the organization
§ Stock shelves in the store and include price tags on each item on the shelve
§ Assist customers/clients in moving out their items purchased at completion of transactions
§ Supervise other staff and provide on-the-job training when asked to
§ Compute every transaction
§ Calculate payments in total received during a specific period of time and compare with total product sales
Skills
Job Details
Weleda Cosmatics Limited
Weleda Cosmatics Limited
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