We are looking for a candidate (both male and female) who has previous working experience in f campaigns.

Responsibilities:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage a customer

Requirements and Skills:

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Timing: 1 PM  -  11 PM

Working Days: Monday - Friday

Job Details

Total Positions:
3 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
Male
Age:
20 - 40 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 09, 2022
Posting Date:
Nov 08, 2022
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
40-49%

WePay Technologies

Telecommunication / ISP · 11-50 employees - Rawalpindi

Transform Your DreamsInto Reality with WePay Technologies

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Service Representative

Haro Valley Private Limited, Lahore, Pakistan
Posted Jan 27, 2023

Customer Service Representative

Haro Valley Private Limited, Lahore, Pakistan
Posted Jan 23, 2023

Customer Service Representative

MBE Services, Lahore, Pakistan
Posted Jan 27, 2023
View All
I found a job on Rozee!