This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Maintaining a deep knowledge of the company's products and services.
- Communicate with customers and clients via email regarding a particular service or product
- Update customer records in the system, including notes about interactions.
- Building and maintaining strong relationships with prospective and existing clients.
- Providing clients with comprehensive product/service consultations and guide their decision-making process.
- Resolving complaints and issues efficiently and in a timely manner.
Requirements:
- Degree in management, marketing, communication, or a similar field.
- Experience as a relationship officer, in customer service, or a similar role.
- Excellent written communication skills, email drafting require.
- Ability to build and maintain strong client and business relationships.
- Proficiency in Microsoft Office and CRM software.
- Good conflict resolution and problem-solving skills.
- Leadership and team management skills.
- Customer-oriented.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Aug 27, 2021
Posting Date:
Jul 26, 2021
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