We need male / female for Amazon & eBay support Staff required for (UK ,USA) based processes for our Rapidly growing origination.

You can be experienced/fresh Male and Female with great fluency in English speaking and writing skills for Customer service and Amazon & eBay support Staff required.

You must Be Punctual, Hard Working, communication skills - verbal and written, listening skills, sharp and quick learner.

Shifts Available:

Day, Night & Evening

Main Job Tasks and Responsibilities

  • deal directly with customers either by telephone, electronically or face to face
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle product and service inquiries
  • provide pricing and delivery information
  • organize workflow to meet customer timeframes
  • direct requests and unresolved issues to the designated resource
  • keep records of customer interactions and transactions
  • record details of inquiries, comments and complaints
  • record details of actions taken
  • prepare and distribute customer activity reports
  • maintain customer databases
  • manage administration
  • communicate and coordinate with internal departments
  • follow up on customer interactions
  • provide feedback on the efficiency of the customer service process

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Mazang, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Feb 18, 2018
Posting Date:
Jan 17, 2018

World source Outsourcing

Call Center · 1-10 employees - Lahore

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