UAE-based finance-tech startup is looking for an experienced Insurance Advisor for its Islamabad office.

Job Title: Customer Service Advisor

Job Location:  Islamabad – Pakistan

Division:  Sales Department

Shift: Morning

Salary:  40K Basic Plus Incentives, Bonuses, and Other Benefits

Experience: Minimum 1 Year in Selling Life insurance, Auto Insurance, Credit Cards, or any banking products.


You will support the business needs and objectives by ensuring that you provide customers and prospective clients with the highest level of customer service whilst selling company products to ensure both individual and team/ business targets are met.

Job Descriptions:

  • To sell the company’s products and services whilst developing long-term business relationships with customers.
  • Provide Insurance advice in a way that meets and exceeds client expectations. 
  • Determine customer needs and financial status by utilizing effective sales techniques and exceptional customer service skills.
  • Continuously improve and update product knowledge including features and benefits, technical developments, general insurance industry and sales techniques.
  • Actively seek, flag and feedback on ways of improvement to our service, product of customer experience.
  • Achieve and exceed personal weekly and monthly sale targets within a fast paced environment.
  • Maintain close contact with prospective customers, make sales calls to suit their schedule/convenience. Provide first class, integrated and on-going service to existing clients.
  • Manage and grow existing relationships held by the company by offering a diverse range of insurance services.
  • Work closely with the processing and after-sales teams.
  • Always adhere to and work with the company values in mind;
  • Be data driven and pro-active in identifying trends/ gaps of customer needs.
  • Be transparent and fair with customers and your colleagues in everything you do.
  • Be inventive - listen to our customers and provide maximum accessibility in everything we do from a customer service and experience perspective
  • Go above & beyond in everything you do - this includes how we interact with colleagues, customers and partners. Always think bigger.
  • Any other duties as requested by direct & indirect managers / supervisors.

Requirement and Skills:

  • Excellent English written and verbal communication skills with the ability to converse clearly, positively and effectively.
  • Strong ability to work under pressure in a target driven environment.
  • The ability to influence and negotiate through proven sales experience.
  • Build and develop long-term client relationships; listening to clients and identifying needs.
  • Experience in generating new business and relationships.
  • Possesses a high level of professionalism, assertiveness and honesty.
  • Proven sales experience (minimum 1 years) within the Motor Insurance industry. Confident, competitive and energetic over the phone.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Apr 16, 2023
Posting Date:
Mar 15, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.


Insurance / Takaful · 51-100 employees - Islamabad

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