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Freight Dispatcher

YKB Enterprises Unverified

Lahore , Pakistan

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Posted Dec 03, 2022 192 views

PKR. 30,000 - 40,000/Month

  • We are looking for a detail-oriented Freight Desk Sales Specialist/Truck Dispatcher to sign up & dispatch our drivers to customer locations.
  • In this role, your duties will include on boarding & communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.
  • This is a two-step job; you will be responsible for both sales & client management for the truckers that you sign on with us.

Good Communications skills are a must, product training will be provided on the job!

Job Responsibilities

  •  Signing up truck operators. Scheduling drivers to make freight deliveries or collect shipments and packages.
  •  Communicating with customers about freight details, delivery or pickup times, and special handling requests.
  •  Planning pre-determined routes and accommodating route changes as needed.
  •  Preparing dispatch documents, as well as generating freight bills and invoices.
  •  Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
  •  Keeping track of transportation regulations and laws to ensure that truck drivers comply.
  •  Reviewing drivers’ logs, including dispatched calls and arrival times.
  •  Logging customer shipping schedules and complaints.

Position Requirements

  •  High School Diploma or GED.
  •  Prior experience in Transportation or Logistics would be advantageous.
  •  2-3 years of experience in sales and customer service is a MUST!

Gross salary package is open to negotiation depending on relevant experience and expertise. Handsome commission structure for each new sign up as well!

Skills Required

  •  Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
  •  Experience in customer services, as well as generating bills and invoices.
  •  Experience with Transportation Management Software (TMS) would be a PLUS!
  •  Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
  •  Ability to monitor drivers' logs.
  •  Knowledge of applicable transportation regulations and laws.
  •  Excellent organizational, communication, and time management skills.

Skills

Microsoft Excel Customer Success Dynamic Communication Skills Client Deailing Fluent in English Export Management Dispatch Skills Client Analysis International Sales

Job Details

Industry:
Call Center
Functional Area:
Distribution & Logistics
Total Positions:
8 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 03, 2023
Posting Date:
Dec 03, 2022

YKB Enterprises

Call Center · 1-10 employees - Lahore
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