We are looking for a "Customer Support Officer" for our factory located in Export Processing Zone, Landhi Industrial Area, Karachi. 

The following are the requirements for this position:

  1. To coordinate with dispatch team for preparing daily samples packets for the shipment through customs process.
  2. To make sample parcels by extracting address and attention person from system.
  3. To prepare and share the daily samples excel file report with the admin team concerns by customer wise addresses for TCS record & tracking purpose.
  4. To follow-up and keep the record for daily sample’s delivery through Admin, Sales team, and walk-in customers.
  5. To make gate pass and exist documents for samples as per requirement.
  6. To assist CS team in making Proforma invoices and samples entry in system.

Qualification : Bachelor’s degree in any discipline from a HEC recognized institute

Experience : 6 months to 1 years’ experience in services or manufacturing sector.

Skills : MS Office, Computer Operation, Follow-up Skills, Relationship Management, Strong Communication Skills & Teamwork

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
20 - 25 Years
Minimum Education:
Career Level:
Entry Level
Less than 1 Year - 1 Year
Apply Before:
Mar 26, 2023
Posting Date:
Mar 15, 2023

Work Environment

Supervisor’s gender:
Percentage of female coworkers:

YKK Pakistan Pvt Limited

Textiles / Garments · 601-1000 employees - Karachi

The YKK Group is currently engaged in business in 73 countries/regions around the world. Our management system divides the world into six regional bases: North and Central America; South America; Europe, the Middle East & Africa (EMEA); China; Asia; and Japan. The global business is carried out with YKK Group companies of each region playing a leading role and making the most of their respective regional characteristics.

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