This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Dec 30, 2022 307 views
PKR. 25,000 - 35,000/Month
Manage incoming phone calls of the international customers
- Identify and assess customers’ needs to achieve satisfaction;
- Ensure to generate complaints to relevant department on timely manner
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions
- Perform data analysis in MS Excel and relevant tools
- Handle multiple customer interaction platforms
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jan 31, 2023
Posting Date:
Dec 30, 2022
Work Environment
Supervisor’s gender:
Female
Percentage of female coworkers:
50-59%
Your Cloud Solutions
Call Center · 101-200 employees - Rawalpindi
Your Cloud Solutions is one of leading company in Pakistan with a mission to provide online education services to its clients all over world
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