Posted Jan 21, 2022
Customer Support Representative is required who have outstanding English Communication skills and is energetic.
They will have to perform the following duties:
- Manage incoming phone calls of the international customers
- Identify and assess customers’ needs to achieve satisfaction;
- Ensure to generate complaints to the relevant department on a timely manner
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions
- Perform data analysis in MS Excel and relevant tools
- Handle multiple customer interaction platforms
Job timings are Day Shift 8 am-5 pm.
Job Details
Your Cloud Solutions
Your Cloud Solutions is one of leading company in Pakistan with a mission to provide online education services to its clients all over world
What is your Competitive Advantage?
Similar Job Titles
Customer Services / Collection Officer / AR
Customer Service Representative
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
