This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Oct 18, 2021 10 views
PKR. 25,000 - 30,000/Month
We are looking to hire a Customer Support Representative for evening shift.
- Candidate must have outstanding English Communication Skills.
It will be 8 hours office based job. Candidate will be responsible for:
- Manage incoming phone calls of the international customers
- Identify and assess customers’ needs to achieve satisfaction; ensure to generate complaints to relevant department on timely manner
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions
- Perform data analysis in MS Excel and relevant tools
- Handle multiple customer interaction platforms
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 19, 2021
Posting Date:
Oct 18, 2021
Your Cloud Solutions
Call Center · 101-200 employees - Islamabad, Rawalpindi
Your Cloud Solutions is one of leading company in Pakistan with a mission to provide online education services to its clients all over world
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