This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jan 02, 2021 95 views
- Ensure effective and consistent communication throughout the team,
- Encourage feedback and customer insight in order to enhance the customer experience.
- Responsible for the team monthly targets and ensure target achievement on a regular basis.
- Provide customized, highest quality customer support
- Giving support to Call Centre Executives
- Responsible for needs assessments, performance reviews
- Monitoring random calls to improve quality, minimize errors and track operative performance
- Keep records of all conversations in our Call Centre database in a comprehensible way
- Keep updated with company developments, products, offerings, etc. and ensure that the updates are delivered to the teams
Job Requirements:
- Must have Experience of handling Call Center Floor
- Must have Experience of Telesales
- Having Experience of handling a Team of 15 Sales Agents
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Location:
Gender:
No Preference
Age:
26 - 50 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 10 Years
Apply Before:
Feb 03, 2021
Posting Date:
Jan 02, 2021
Your Cloud Solutions
Call Center · 101-200 employees - Faisalabad, Islamabad, Karachi, Lahore, Multan, Peshawar, Rawalpindi
Your Cloud Solutions is one of leading company in Pakistan with a mission to provide online education services to its clients all over world
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
