This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Feb 09, 2021
PKR. 35,000 - 50,000/Month
- We are looking to employ an experienced Client Servicing Executive to handle all client inquiries, concerns, and complaints in a professional manner.
- The Client Servicing Executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.
- You should also be able to identify new business opportunities through client referrals.
- To be successful as a Client Servicing Executive, you should be committed to helping clients and able to work well under pressure.
- Ultimately, an outstanding Client Servicing Executive should demonstrate excellent communication, problem-solving, and customer service skills at all times.
Salary Package: 35k to 50k per month bonuses.
Working Hours:9 hours 5 Days a week and 4 hours on Saturday
Responsibilities:
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Requirements:
- Excellent Communication Skills
- Proven experience working as a Client Servicing Executive..
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Exceptional customer service skills.
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Intern/Student
Minimum Experience:
1 Year
Apply Before:
Mar 14, 2021
Posting Date:
Feb 09, 2021
YPIK Group
Accounting / Taxation · 1-10 employees - Lahore
pYPIK Group/p
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