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Job Description

Order Taking through WhatsApp + Facebook Chat:

-Chat with multiple customers on Facebook and WhatsApp with customers to give them complete product information

-Share different product pictures with the customer as per their demand

-Handle multiple customers' all types of customer queries and complaints on WhatsApp, Facebook and Instagram

-Note down itemised customer orders

-Forward customer orders to the dispatch team

-Prompt handling of all customer queries

-Be courteous and detail oriented in giving all product options to customers


  • Good written and verbal communication
  • Strong in using mobile phone and desktop computer
  • Good typing speed on mobile phone and computer
  • Strong decision-making and problem solving skills

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Experience of handling multiple customer chats, complaints, orders, queries.)
Apply Before:
Jan 06, 2020
Posting Date:
Dec 07, 2019
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