Experience: 06 months - 1 Year (Email/Chat Support)

Gender: Both. (Females are encouraged to apply)

Position Level: Entry Level

  • Should have very good command over spoken and special written English.
  • Can communicate with Internal/external staff for their day-to-day queries & their quick fix.
  • Preferably a graduate with a minimum 0.5 year experience.
  • Experience in Customer services role, preferably from a support/call center-
  • Strong communication and follow-up skills.
  • Have a working knowledge of computer software like MS Word and Excel.

Essential Duties And Responsibilities:

  • Responsible for provisioning the packages upon receiving invoices for new & existing accounts
  • Responsible for client account up-gradation upon receiving invoices from different channels
  • Responsible for client account degradation upon expiration of client account
  • Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team)
  • Responsible to set up XML feed Integration
  • Clients grievance handling by escalating all issues related to, reported by clients, A/C manager to manager operations
  • Live chat support to all related web users
  • Providing after-sales & support to all account managers

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 3, Lahore, Pakistan
No Preference
20 - 35 Years
Minimum Education:
Career Level:
Entry Level
Less than 1 Year - 1 Year
Apply Before:
Dec 17, 2023
Posting Date:
Nov 16, 2023

Zameen Media (Pvt) Limited

Information Technology · 601-1000 employees - Lahore

Zameen has single-handedly revolutionized real estate buying and selling in Pakistan. Zameen was the First Pakistan Property Portal that presented state of the art services and features for Pakistan real estate agents, buyers and sellers alike. Since 2006, Zameen has been the primary choice for people looking to invest, buy, sell, or rent properties in all major cities of Pakistan.

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