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A leading UK based clothing brand is looking for an experienced self-driven and motivated Team Leader to join our Team. As a Team Leader, you will be responsible for leading and managing the front-end team and ensure world-class customer service for the valued customers. We are looking
- Managing day-to-day activities of the team.
- Motivating teams members to achieve organizational goals.
- Conduct training of the team members to maximize potential.
- Conduct periodic performance reviews and give feedback accordingly.
- Conduct regular coaching and counseling sessions to ensure maximum productivity.
- Creating a pleasant working environment that inspires the team to give maximum output.
- Suggest improvement in the policies and procedures.
Required Skills
- Team management experience.
- Excellent communication skills both written and verbal.
- Coaching and communication skills.
- Minimum of 1 to 2 years experience within a contact center environment as a Team Leader.
- Excellent leadership and communication skills.
- Excellent analytical and reporting writing skills.
- Strong coaching and people development skills.
- Energetic and motivating individual.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Educated to a minimum Bachelors/Masters level
Career Level:
Experienced Professional
Minimum Experience:
3 Years (Minimum of 1 to 2 years experience within a contact center environment as a Team Leader)
Apply Before:
Jun 13, 2022
Posting Date:
May 13, 2022
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