Posted Oct 19, 2019 3 views
You will work with support team to provide technical support to customers and assist to complete ongoing projects.
Responsibilities
- Assist and support technical staff in their day-to-day activities.
- Provide timely and high quality technical support for industrial applications
- Document all calls relating to technical problems and inquiries in internal call database.
- Provide technical support and assistance in completion of projects
- Keep up to date on latest trends and solutions in technology aspects
- Ensure compliance of established procedures and guidelines
Desired Skills and Attributes
- Good analytical and problem solving skills
- Up-to-date technical knowledge and Fast learner
- Ability to troubleshoot common hardware/software issues
- Excellent listening and questioning skills to identify problem and explain solution
- Time management and work prioritising skills
- Excellent team player and service ethics
- Good interpersonal and customer care skills
- Computer proficiency
What We Offer
- Comfortable working environment.
- A performance-driven atmosphere for your Professional and Personal growth.
- Massive in house and out house learning opportunities by participating in training workshops.
- A chance to be a part of something big and make an impact on a global scale!
Job Details
Zauq Group
Zauq Group is a dynamic and diversified business group with an extensive portfolio of successful businesses and partnerships that operate across South East Asia, Europe and MENA (Middle East and North Africa) region. Our focus is on maximizing each business opportunity which is presented to us, and creating mutually beneficial partnerships with like-minded companies and entrepreneurs, both in the Middle East and around the world. We work with our partners to create long-term business relationships, utilizing our expertise, professionalism and our diverse network.
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