Posted Jun 04, 2026 196 views
As an E Commerce Assistant at Zavtech, you will play a key role in supporting daily e-commerce activities, from data entry and inventory management to executing email marketing campaigns and leveraging customer relationship management software. You will monitor campaign performance and engage customers using various customer support and automation tools. Your efforts will contribute to improving product listings, driving traffic through SEO strategies, and ensuring seamless multichannel selling operations. Your ability to analyze basic analytics data and optimize outreach will be essential in meeting performance targets. This position emphasizes growth and learning within the e-commerce sector, making it ideal for proactive and tech-savvy individuals who thrive in fast-paced retail environments.
Responsibilities
- Manage and update product listings accurately across multiple e-commerce platforms, ensuring that all information is current and optimized for search engines.
- Assist with inventory management by tracking stock levels, coordinating with supply chain teams, and ensuring timely restocking to avoid stockouts.
- Optimize product visibility through thorough keyword research and SEO techniques tailored to e-commerce environments.
- Support multichannel selling efforts, maintaining consistency and accuracy in pricing, promotions, and product information across channels.
- Handle customer service inquiries using CRM software and customer support tools, providing prompt and professional responses to enhance customer satisfaction.
- Execute email marketing campaigns using various email automation and marketing platforms, monitoring campaign analytics and adjusting tactics to improve engagement and conversion rates.
- Utilize data entry skills to maintain accurate records and produce reports on sales performance, inventory status, campaign analytics, and customer interactions.
- Collaborate with marketing and supply chain teams to execute coordination on outreach automation, lead qualification, and campaign performance tracking.
- Use customer messaging automation tools like Intercom to qualify leads and nurture customer relationships efficiently.
- Stay updated on e-commerce best practices, platform updates, and marketing trends to continuously improve operational efficiency and customer engagement.
Skills
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