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Job Description

Answers inquiries and obtain information for guests, visitors, and other interested parties.

  • Provides information regarding activities conducted at the entire facility; location of departments, offices and associates within the facility.
  • To answer the telephone promptly and clearly, ensuring a courteous and friendly manner.
  • To have a sound knowledge of the company’s Marketing Programmes
  • To maintain an accurate filing system.
  • To extend a personal service to the members/guests, and assist them in all their requirements.
  • Recommend in-house restaurants and facilities.
  • To maintain the Log Book from shift to shift for any information or comments of guests.
  • Meets and greets all visitors in a pleasant, courteous and professional manner.
  • Assists guests, visitors, and associates, with inquiries and directions.
  • Assists with any guest inquiries, answers incoming telephone calls, forwards call to the appropriate party, or takes a message.
  •  To ensure all revenues arising from all incoming revenue making activities are properly registered and recorded according to the company policy.
  • Daily reports/receipts should balance with all payment takings.
  • Provides clerical support to the department that may include but not limited to:
  • Typing, copying, filing, composing routine correspondence, and preparation of outgoing mail.
  • Keep reception area’s clean, organized and free of unauthorized persons and manned at all times.
  • Report discrepancies immediately to department manager
  • Prepare and balance cash and other payment reports at end of shift
  • Adhere to grooming standards as per company policy at all times Qualifications
  • Must possess multi-task handling ability, and knowledge of administrative procedures and clerical actions.
  • Should be skillful in Microsoft office package, telephone communication, listening etc.
  • At least 1 year experience on the same capacit

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
May 20, 2021
Posting Date:
Apr 19, 2021
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Zawast Group

Project Management · 11-50 employees - Lahore

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