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Job Description

Answers inquiries and obtain information for guests, visitors, and other interested parties.

• Provides information regarding activities conducted at the entire facility; location of departments, offices and associates within the facility.

• To answer the telephone promptly and clearly, ensuring a courteous and friendly manner.

• To have a sound knowledge of the company’s Marketing Programmes

• To maintain an accurate filing system.

• To extend a personal service to the members/guests, and assist them in all their requirements.

• Recommend in-house restaurants and facilities.

• To maintain the Log Book from shift to shift for any information or comments of guests.

• Meets and greets all visitors in a pleasant, courteous and professional manner. Assists guests, visitors, and associates, with inquiries and directions.

• Assists with any guest inquiries, answers incoming telephone calls, forwards call to the appropriate party, or takes a message.

• To ensure all revenues arising from all incoming revenue making activities are properly registered and recorded according to the company policy. Daily reports/receipts should balance with all payment takings.

• Provides clerical support to the department that may include but not limited to: typing, copying, filing, composing routine correspondence, and preparation of outgoing mail. • Keep reception area’s clean, organized and free of unauthorized persons and manned at all times.

• Report discrepancies immediately to department manager

• Prepare and balance cash and other payment reports at end of shift

• Adhere to grooming standards as per company policy at all times Qualifications

• Must possess multi-task handling ability, and knowledge of administrative procedures and clerical actions.

• Should be skillful in Microsoft office package, telephone communication, listening etc.

• At least 1 year experience on the same capacity

• Preferably on a visit visa Job Features Job Category Customer Service Representative

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jun 09, 2021
Posting Date:
May 08, 2021
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Zawast Group

Project Management · 11-50 employees - Lahore

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