Responsibilities:

  • Measuring and evaluating agents' performance.
  • Call monitoring with great attention to different call behaviors.
  • Maintaining a positive customer-client relationship.
  • Dealing with clients and their concerns.
  • Assuring 100% quality of the services provided to the clients.
  • Handling and maintaining data bases.
  • Developing evaluating models in compliance to the company's requirements and procedures.
  • Working closely with the operation management.

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year (Candidates with experience in customer)
Apply Before:
May 19, 2019
Posting Date:
Apr 18, 2019

Zebec Networks

Services · 11-50 employees - Rawalpindi

pZEBEC is a global IT consulting, outsourcing and technology services company.Our Vision: Winning together through innovation & fun./p

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