Global Account Manager

Zeta Technologies Verified

Multiple Cities, Turkey

Posted Nov 14, 2017 399 views

PKR. 60,000 - 70,000/Month

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Job Description

Global Account Manager

Tlt is seeking an experienced A2P SMS Global Account Manager to focus on high level client partnerships. As the Account Manager you will be responsible of securing commercially, viable SMS agreements with Messaging Customers and Suppliers (Operators/MNOs/direct wholesale market players and A2P SMS aggregators), giving high level end to end account management and business development.

Key Responsibilities:

• Generate, retain and profitably grow company volume, sales, and profitability through proactive account management of assigned customer relationships and partnerships

• Accountability and responsibility for the A2P SMS business quota

• Develop customer and industry networks in region as part of the global team strategy

• Penetrate and pursue opportunities for account growth with new and existing customers

• Engage in negotiations of rates for A2P SMS delivery to various destinations for different routing classes. Drive the interconnection on the A2P interworking for both originations and terminations

• Build inventory of routes to fulfil A2P SMS market demand by working with carriers, MNOs and aggregators

• Identify new business opportunities for A2P SMS wholesale market

• Work closely with other functional support departments to review progress/problems and ensure follow-through on revenue tracking and reporting issues

• Work closely with the product team on the product development in meeting customer requirements

• Lead all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management

Role Requirements:

Ideally have experience in a global account management environment within international telecoms working with large global accounts and experience within the Carrier/Wholesale arena with excellent knowledge of A2P SMS.

• You have a Bachelor or equivalent higher education/relevant experience

• Preferred experience of at least 1 - 2 years within the A2P SMS industry, together with a further 3 years minimum experience within Telecoms Account Management dealing with global operators/carriers

• Have proven strong account management, negotiation & communication skills; Result oriented with a strong analytical mind

• Solid experience and proven track record of managing and developing high level clients

• Proven time management and organizational skills and ability to be self-directed

• Strong analytical, time management, problem solving prioritization and planning skills

• Success in managing A2P commercial relationships

• SMS Routing Management knowledge Indispensable

• Maintains high customer satisfaction ratings that meet company standards

• You have competencies within strategy, market, commercial and business understanding


Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
No Preference
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Dec 14, 2017
Posting Date:
Nov 14, 2017
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Zeta Technologies

Information Technology · 11-50 employees - Fatih, Kutahya, Silifke, Tarsus, Tekirdag, Zeytinburnu

Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business c ...Read More

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