Marketing Research Executive

Zeta Technologies Verified

Islamabad , Pakistan

Posted Mar 17, 2020 182 views Report Job

PKR. 35,000 - 40,000/Month

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Job Description

Role Summary:

Customers(SME) calling, Customer analysis, competition analysis, potential product description, Price comparison, demand analysis, relationship building with prospective customers

Duties and Responsibilities:

·          Maintaining a data base of customers, address, contact etc.

·          Finding potential customers(SME) through internet and valuable sources.

·          Asking customer about messaging services and campaigns

·          Maintaining a record of customer feedback, daily reporting of customer’s feedback

·          Maintaining a record of competition, SMS industry comparison and analysis

·          Ask a set of Qs to customers to know about messaging services and campaigns, make a proper record of it

·          Maintain a long term relationship with customer

·          Cold calling to prospective clients using a data base to conversion and selling

·          Answer incoming calls from prospective customers

·          Use scripts to provide information about product’s features, prices etc. and present their benefits

·          Ask pertinent questions to understand the customer’s requirement

·          Record the customer’s personal information accurately in a computer system

·          Deal with complaints or doubts to safeguard the company’s reputation

·          Go the “extra mile” to meet sales quota and facilitate future sales

·          Keep records of calls and sales and record useful information

Key Performance Indicators:

·          Customers Data

·          Competition Data

·          Numeric Outcomes

·          Analytical Skills

·          Monitoring

·          Multitasking

·          Relationship Building

Candidate Specification:

The candidate should have a clear understanding of customer’s management, complaint handling, customer analysis and sales calls.

Zeta Technologies has rights to cross check all provided academic qualifications & experience certificates at any stage. Fake or false information can lead towards disqualification

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years (Know CRM software / 2+ years as telemarketer)
Apply Before:
Apr 17, 2020
Posting Date:
Mar 17, 2020
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Zeta Technologies

Information Technology · 11-50 employees - Islamabad

Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business c ...Read More

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