Senior Technical Support Engineer (VAS)

Zeta Technologies

Posted Feb 12, 2021 152 views Report Job

PKR. 60,000 - 70,000/Month

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Job Description

Zeta Technologies is looking for Senior Technical Engineer for its Digital & Mobile Services department in the Islamabad office.

Main Job Duties

The candidate will be mainly looking after Operations and Maintenance, Fault Management, Configuration Management, Network Audit, and Performance Management of Digital & Messaging Solution domain with great Product knowledge.
Will be responsible for design, implementation, and configuration of innovative services in line with DMS Technical Strategy which will bring improvements in Technology and Development Framework.
Should comply with all the departmental Standard Operating Procedures (SOPs) during the execution of tasks and carrying out all job-related duties

Technical Knowledge Area

Strong working knowledge and hands-on experience on VAS Messaging and Voice platforms with a clear understanding of end to the end call flow.
Troubleshooting skills with IP and Signalling Protocol analysis of SMPP, TCP/IP, SIP, REST, SOAP, and APIs.
Development of Linux, Shell & DB tools/scripts for system and services monitoring, logging, and automation of day to day tasks

Soft Skills

Good communication and presentation skills to make ideas/solutions understandable for respective audience segments
Innovative thinking and solution orientation to craft solutions as per management expectations
Drive for results and continuously evolve with a good analytical approach
Should be able to promote the department and technology portfolio with professionalism, maturity with a holistic view of any competing viewpoints, and last but not least, the candidate must be a good team player

Skills

APIs SOAP Rest SIP SMPP Voice Platforms VAS Messaging

Job Details

Industry:

Information Technology

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Department:

DMS

Job Location:

Islamabad, Pakistan

Gender:

Male

Minimum Education:

Bachelors

Degree Title:

B.E (Computer/Electrical/Electronics/Communication/Telecom)

Career Level:

Experienced Professional

Experience:

3 Years - 6 Years

Apply Before:

Mar 15, 2021

Posting Date:

Feb 12, 2021

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Zeta Technologies

Information Technology · 11-50 employees - Islamabad

Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business c ...Read More