Posted Jul 21, 2022 294 views
We are a full-service Telecommunications company offering High Speed Internet & Home Phone Services at affordable prices without compromising the quality of service.
- Our Technical / Sales position will be the frontline contact for all technical inquiries and sales requests.
- This position will be providing first level technical support in the areas of Fibre internet service, cable internet service, and VOIP support Phone support.
- In addition, this position may require various duties and responsibilities related to information technology, network performance, monitoring, system analysis, fact-finding, and developing new processes and procedures.
- Candidates for this position may also be asked to perform and fulfil other duties where applicable and required.
JOB RESPONSIBILITIES
- Provide sales & technical support/troubleshooting for internet, VoIP, and related inquiries
- Test and troubleshoot various technology devices and components like Routers, Modems & Switches
- Configure & test various VOIP products and their features and functions
- Utilize best IT practices and support policies when dealing with customers and businesses
- Researching / developing / implementing new processes and procedures
- Using data to help troubleshoot/solve problems
ESSENTIAL QUALIFICATIONS AND SKILLS
- Fluency in English with great communication skills, both written and verbal
- Great customer service and problem-solving skills
- Technical knowledge (telecommunications, IP network, modems, etc.) is an asset.
- Attention to detail and ability to track and meet job related assignments
- Must have the ability to troubleshoot SIP Traffic, Monitoring SIP Logs & Managing class 5 Switch us one of the core responsibilities.
- High school diploma required, College/University diploma or degree strongly preferred.
- You will be working from our office on Main Shahra-e-Faisal
- We will be getting in touch with all relevant candidates as needed and look forward to hearing from you.
- ZINAM thrives on the foundation that workplace diversity brings forth innovation and opportunities.
- We are an equal opportunity employer for all individuals regardless of age, gender, race, ethnicity, disability, sexual orientation, or any other grounds.
Skills
Job Details
Zinam Technologies (Private) Limited
At Zinam Technologies (Private) Limited, We design, build, upgrade and maintain various technology solutions for clients in North America. Since 2006, we provide high-quality and cost-effective custom software development and support services for enterprises, from start-ups to Fortune 500 companies. We are offering full-stack digital solutions for business and staff augmentation through outsourcing services in Pakistan, one of the most emerging country in the world for technology outsourcing. Our comprehensive knowledge of software and application development, combined with our offshore/ onshore resources, enables us to deliver high-quality development packages designed to optimize your costs and maximize your profits./p
What is your Competitive Advantage?
Similar Job Titles
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zohaib Ali
Marketing Manager
Digital Online Devices
