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Job Description

Duties and Responsibilities:

  • Managing health insurance claims follow-up with insurance companies and patients.
  • Managing claims denials and appeals processes.
  • Keep informed of all the changes in rules and regulations in insurance carriers
  • Check different updates related to Govt. and Commercial insurances
  • Allocation of different work to team when needed
  • Research and resolve payment discrepancies
  • Maintain accounts receivable customer files and records
  • Assist with month-end closing
  • Maintains accurate documentation within the revenue cycle management system of actions taken to resolve outstanding balances.
  • Utilizes payer websites for effective follow up and claim rebills.
  • Utilizes payer provider telephone centers for assistance in claim follow up.
  • Ability to read and explain the Explanation of Benefits

Key Competencies & Skills Required:

  • Minimum Bachelor’s degree required
  • Participate in proactive team efforts to achieve departmental and company goals
  • Knowledge of third party billing policies, regulations, etc.
  • Solid problem solving skills
  • Exceptional interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
  • Able to multitask efficiently and effectively
  • Knowledge of general accounting principles
  • Knowledge of accounts receivable
  • Good verbal and written communication skills
  • Organizational skills
  • Information management
  • Problem analysis and problem solving skills
  • Stress tolerance
  • Customer service skills
  • Proficient in relevant computer software

Job Details

Total Positions:
7 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Samanabad, Lahore, Pakistan
Minimum Education:
Bachelor (14 Years)
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Oct 25, 2018
Posting Date:
Sep 25, 2018
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Zmed Solutions

BPO · 11-50 employees - Lahore

Zmed Solutions (Pvt) Ltd.

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