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Customer Care Representative

Zodiac Network Verified

Lahore, Pakistan

Posted Oct 24, 2016 2 views

PKR. 20,000 - 25,000/Month

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Job Description

1. Handle changes in policies or renewals.

2. Greet customers warmly and ascertain problem or reason for calling

3. Assist with placement of orders, refunds, or exchanges.

4. Take payment information and other pertinent information such as addresses and phone numbers

5. Suggest solutions when a product malfunctions.

6. Handle product recalls.

7. Work with customer service manager to ensure proper customer service is being delivered.

8. Resolve customer complaints via phone, email, mail, or social media.

9. Compile reports on overall customer satisfaction.

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Degree Title:
Intermediate / A-level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Nov 23, 2016
Posting Date:
Oct 24, 2016
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Zodiac Network

Call Center · 11-50 employees - Lahore

Zodiac Network

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