To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Continuously enable.
Ensure our cloud and software resources are equipped with the right messaging and enablement.
This includes onboarding, operational and strategic training, webinars and workshops
Create, manage and govern a communication plan with cross-functional department stakeholders
Work closely with both Cloud Operations and PPM programs to assist in development of strategy
Act as liaison across teams to create business enablement materials for stakeholders in Operations and PPM
Landing enablement and readiness across the various roles across the Cloud and Software teams
Work cross functionally across teams to understand training and enablement needs for readiness and release of strategic initiatives within PPM and Cloud and Software programs
Providing lift and leadership to key business activities such as Digital Transformation and GTM strategy
Drive execution & resource management: determine content adoption metrics and define enablement best practices
Manage the SOP repository (non sales) and ensure that all information is governed and easily and readily accessible
Assist with integration of digital transformation initiatives through creating and documenting processes and training material for roles outside of sales
EDUCATION/CERTIFICATION:
2-yr Communications or Marketing degree preferred OR in-lieu of degree equivalent education, training and work-related experience
REQUIRED EXPERIENCE:
Strong verbal, written and communication skills
Experience documenting SOP’s and processes
Experience leading trainings, workshops or webinars
Ability to create content by blending existing and new ideas
Experience with strategic marketing in a sales organization
Excellent organization skills and process expertise
Adaptability to an ever-changing work landscape
Ability to meet aggressive deadlines
Analytical with excellent problem-solving skills
Ability to work with little or no supervision
Comfortable working cross-functionally and communicating with leadership
Creative and strategic thinker with the ability to break down complex problems in a simplified way
PREFFERED EXPERIENCE:
Cloud and Software product familiarity
Instructional Design Experience
Experience with digital event marketing
Experience creating video content
Experience with ServiceNow
Experience with Adobe Captivate
Required Skills
PPM,Oral Communication Skills,Digital Transformation,Cloud Operations,MS Excel,Cloud And Software Programs