PPM Operations Specialist

icon Pakistan, Islamabad, Rawalpindi


Job Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Continuously enable.
  • Ensure our cloud and software resources are equipped with the right messaging and enablement.
  • This includes onboarding, operational and strategic training, webinars and workshops
  • Create, manage and govern a communication plan with cross-functional department stakeholders
  • Work closely with both Cloud Operations and PPM programs to assist in development of strategy
  • Act as liaison across teams to create business enablement materials for stakeholders in Operations and PPM
  • Landing enablement and readiness across the various roles across the Cloud and Software teams
  • Work cross functionally across teams to understand training and enablement needs for readiness and release of strategic initiatives within PPM and Cloud and Software programs
  • Providing lift and leadership to key business activities such as Digital Transformation and GTM strategy
  • Drive execution & resource management: determine content adoption metrics and define enablement best practices
  • Manage the SOP repository (non sales) and ensure that all information is governed and easily and readily accessible
  • Assist with integration of digital transformation initiatives through creating and documenting processes and training material for roles outside of sales

EDUCATION/CERTIFICATION:   

  • 2-yr Communications or Marketing degree preferred OR in-lieu of degree equivalent education, training and work-related experience 

REQUIRED EXPERIENCE:

  • Strong verbal, written and communication skills
  • Experience documenting SOP’s and processes
  • Experience leading trainings, workshops or webinars
  • Ability to create content by blending existing and new ideas
  • Experience with strategic marketing in a sales organization
  • Excellent organization skills and process expertise
  • Adaptability to an ever-changing work landscape
  • Ability to meet aggressive deadlines
  • Analytical with excellent problem-solving skills
  • Ability to work with little or no supervision
  • Comfortable working cross-functionally and communicating with leadership
  • Creative and strategic thinker with the ability to break down complex problems in a simplified way

PREFFERED EXPERIENCE:

  • Cloud and Software product familiarity
  • Instructional Design Experience
  • Experience with digital event marketing
  • Experience creating video content
  • Experience with ServiceNow
  • Experience with Adobe Captivate

Required Skills

PPM,Oral Communication Skills,Digital Transformation,Cloud Operations,MS Excel,Cloud And Software Programs
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Industry

Information Technology

CATEGORY

Merchandising

JOB TYPE

Full Time/Permanent

Minimum Education

Bachelors

Career Level

Experienced Professional

Minimum Experience

2 Years

Total Positions

1