Job Description

1.  Job Specifics

Title: Sales Enablement Trainer for Cloud

Location:  Corporate – Pakistan

Shift:   8PM – 5AM PST

Direct Reports:   No

Reports to: New Hire Training Manager

In-Office Position

2.   About Zones

Zones is a global provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way modern organizations do business. Whatever you need, you can Consider IT Done.

Visit the Zones Innovation Center, zones.com, or follow us on Twitter, Facebook, and LinkedIn.

3.  Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The Sales Enablement Trainer is responsible for ensuring sellers in Pakistan receive education that will directly drive to their Cloud and Workload goals. 

The primary responsibilities are:

• Assists with the development and execution of the training plans for all Pakistan sellers
• Familiar with training methodologies and how to apply them
• Deploys trainings/sessions based upon training plan
• Contributes to the development and maintenance of training materials and suggest improvements
• Ensures timely and impactful reporting is provided to leadership on progress of the training program
• Assures company brand and values are the guiding principle in all trainings and development activities
• Provides proactive action to assure 5-Star Service is demonstrated and provided
• Evaluates sellers to understand level of training needed for success
• Able to assess learning outcomes and pivot accordingly
• Leads by example with new hires and all Zones employees

4.    Required Skill set

The following are the key skills required for the position:

• Proficient knowledge on the considerations and benefits of adopting cloud services in general and workloads
• Knowledge of available options and benefits gained by implementing Microsoft 365.
• Working knowledge of M365 workloads
• Fundamental knowledge of offerings, optimizing licensing for cost effectiveness, and support options for an organization
• Proven work experience that is relevant to educating, training, and/or coaching people
• Knowledge of learning principles and training techniques
• Able to manage change and adapt quickly
• Ability to manage multiple full training cycles at a given time
• Possess strong inter-personal skills: active listening, empathy, and teamwork
• Ability to coach and mentor
• Excellent communication and presentation skills
• Strong organizational and team management skills
• Analytical with excellent problem solving
• Able to foster competitive spirit of selling and harness it for motivating others
• Strong customer service skills and commitment to exceed expectations
• Excellent verbal and written communication skills
• Someone that is fun, creative, and able to contribute to the culture of our team and company
• Certification in training is a plus

5.   Key Results Expectations

This role is responsible for:

Execution of a training plan that supports Pakistan new hires and tenured sellers to perform to goals regarding Cloud return rate business and workloads. 

More specifically developing sellers in the following areas:

• Building expert knowledge of Cloud return rate and workloads
• Identifying whitespace and planning how to remediate
• Developing talk tracks that assist sellers in conducting conversations around Cloud and workloads
• Conversations and how to seamlessly pivot and navigate around Cloud and workloads
• Precision execution on diligent client follow-up via email and voicemail
• Development of training materials as needed to support sellers
• Conducting training sessions with a variety of sellers at different tenures in selling

6.   Zones offers a comprehensive benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our team. Our employees enjoy various comprehensive benefits, including health Insurance coverage for parents, spouse & children, life insurance, Provident Fund and EOBI. paid annual, casual, and medical leaves; Provident Fund; EOBI; increments, on-the-house free quality food, gym and much more.

We maintain our unequivocal commitment to and support of equal employment opportunity for all individuals, free from discrimination based on race, colour, ethnicity, religion, national origin, citizenship, marital status, gender, sexual orientation, age, disability, genetic information, or any other basis protected by under the law. At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture.

If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

Required Skills