Apple Support Specialist

icon Pakistan, Islamabad


Job Description

Location: Sector I-10/3, Islamabad, Pakistan. About Us:

For over 30 years, Zones has worked with industry-leading partners to offer comprehensive IT solutions to clients around the world. Our Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification solutions lead clients through their digital transformations, and our services offer support every step of the way. That’s what makes us the First Choice for IT.™

Role Requirements: 

  • Proficient in communication, both oral and written 
  • Has knowledge of deploying, build and maintain Mac / MacOS/ MAC OS X systems. 
  • Advanced knowledge of Apple network and cloud-related issues.
  • Highly skilled in advanced Mac, Troubleshooting, diagnostics and deep knowledge of MacOS/ Mac Peripherals, Networks.
  • Applications Advanced knowledge of data backup and rescue, including Time machine and Cloud Supports Windows and Windows domain initiatives related to Mac device/ environment.
  • Knowledge of bash scripts and Unix based systems.

Education:

  • BS/MS Computer Sciences, Software Engineering, IT
  • Technology Focused Requirements:
  •  Must be Apple Certified technical coordinator (ACTC)     

Bonus Points:

  • Prior experience of working for any US/Canada based IT Company  or international clients

Perks:

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical coverage for parents, spouse and children; life insurance; paid annual, casual, and medical leave; Provident Fund; EOBI; Annual retention bonus and increments and much more.

**Only apply, if you are willing for the night shift ( 8:00 pm to 5:00 am) 

Required Skills

Unix,Apple Certified,MAC OS,Bash Scripts,Mac Peripherals,Cloud Supports Windows,Apple Network
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Industry

BPO

CATEGORY

Software & Web Development

JOB TYPE

Full Time/Permanent

Minimum Education

Bachelors

Career Level

Experienced Professional

Minimum Experience

2 Years

Total Positions

1